Shipping & Processing

Processing your order

In-stock orders are prepared and dispatched within 7 business days after payment is confirmed. Carrier delivery time is additional. Business days are Monday–Friday, excluding holidays. Processing time is separate from carrier transit time.

Shipping and delivery

Available shipping services and charges are shown at checkout. Any delivery estimate refers to carrier transit time and is not a guaranteed arrival date. Tracking is emailed once your order ships.

Address changes and delivery issues

Check your shipping address before ordering. For an address correction, delayed shipment, or missing package, email hello.blacandyello@gmail.com with your order number. Contact us as soon as possible; address changes may not be possible after dispatch.

Preorders

Allow two weeks for preorder shipment. Carrier delivery time is additional. Check the selected item and size for its availability before ordering.

Orders with more than one item

If your order contains both stocked and preorder items, contact us before ordering to confirm whether they will ship together and whether separate shipping charges apply.