Returns & Refunds

14-day returns

Request a return within 14 days of delivery. Standard pieces must be unworn, unwashed, unused, and in their original condition, with any original tags attached. Trying on clothing indoors to check the fit is fine.

Start a return

Email hello.blacandyello@gmail.com with your order number and the item you want to return. We will send return instructions and the return address. Please contact us before sending anything back.

Return shipping and refunds

Customers pay return shipping for changes of mind or fit. After we receive and inspect your return, we will email you the outcome. Approved refunds are issued to your original payment method within 10 business days; your payment provider may need additional time to post the credit. Original shipping charges are not refunded for change-of-mind returns.

Wrong, damaged, or faulty items

If your order arrives damaged, faulty, or incorrect, email us with your order number and photos so we can arrange a resolution. We cover necessary return shipping for our errors or faulty items. Nothing in this policy limits rights that apply under consumer law.